RideOut Technologies Guarantee
30-Day Comfort Guarantee
At RideOut, we want every customer happy with their decision to purchase our products. Our return policy is very simple.Every saddle or bag purchased directly through RideOut Technologies carries a full thirty day Comfort Guarantee. If you are not more comfortable on this saddle than your old seat, return it. We also warranty for 90 days parts and labor.
We recommend you visit our Bicycle Seat Fitting page for detailed instructions on installing, adjusting and fitting the saddle for your individual riding comfort. You’ll find: written directions and photos regarding the proper installation of the saddle, videos detailing the different kinds of seat mounts, bicycle post clamps, tips and tricks for achieving the perfect riding position for your style, bike and type of riding.
If you are not happy with your product, simply return it, in new like condition, for a full refund of the purchase price (shipping is not included).
If after visiting our Bicycle Seat Fitting page, you would still like to return your saddle, we make it very easy. No RMA is needed, just an order date, purchaser name and method of payment. Please enclose any paper work you may have concerning the purchase.
Please return to:
1949 So. Denver Avenue
Boise, ID, 83706 – USA
Office – (208) 284-8827
For all inquiries E-Mail: